Your mind.
Your rules.

Our commitment to your privacy isn't just a legal requirement; it's the foundation of SocialGem. We believe you should understand and control your data, always.

Jump to Full Legal Policy

Privacy, in Plain English.

No jargon. Just the straightforward answers you deserve.

What we collect for your account.

To create your account, we need your email address and a username. For Memberships, our trusted payment processor (Stripe) securely handles your payment info. We never see or store your full credit card number.

Can you read my journals?

Standard journals are protected by strong encryption on our servers. For your most sensitive thoughts, marking an entry as a "Secret" enables End-to-End Encryption (E2EE). This means it's mathematically impossible for us, or anyone else, to read it.

How does Quest AI handle my data?

Quest operates entirely within your secure SocialGem space. It can access your journals to provide its services (like summarizing or searching), but it fully respects E2EE boundaries. Your interactions are never used to train public AI models. It is your private agent.

What we promise to never do.

  • Sell, rent, or trade your personal data with third-party marketers.
  • Scan the content of your private journals to serve you ads.
  • Claim ownership over the content you create.
  • Compromise on our privacy-first principles for profit.

What about analytics?

We collect anonymous and aggregated usage data (e.g., how many people use a feature, not who used it) to improve our service. This data is never tied to your personal identity.

The Official Legal Privacy Policy

Last Updated: March 22, 2026

Welcome to SocialGem. This Privacy Policy describes how SocialGem LLC ("SocialGem," "we," "us," or "our") collects, uses, and shares information about you when you use our websites, mobile applications, and other online products and services (collectively, the "Services").

1. Information We Collect

A. Information You Provide to Us

We collect information you provide directly to us. This includes:

  • Account Information: To create an account, you must provide a username and a valid email address.
  • Content You Create: We collect the content you create within the Services, including your journal entries, photos, comments, and other materials ("User Content"). As detailed above, content marked as a "Secret" is subject to End-to-End Encryption.
  • Payment Information: For premium memberships, we use a third-party payment processor (Stripe, Inc.). We do not receive or store your full payment card information.
  • Communications: If you contact us directly, we may receive additional information about you such as your name, email address, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

B. Information We Collect Automatically

When you use our Services, we may automatically collect certain information:

  • Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, and unique device identifiers.
  • Usage Information: We collect anonymous, aggregated information about how users interact with our Services to help us improve functionality and user experience. This data is not tied to your personal identity.

2. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve our Services;
  • Process transactions and send you related information, including confirmations and invoices;
  • Send you technical notices, updates, security alerts, and support and administrative messages;
  • Respond to your comments, questions, and requests and provide customer service;
  • Monitor and analyze trends, usage, and activities in connection with our Services;
  • Personalize the Services, which includes the functionality of Quest AI and the curation of your Pulse feed;
  • Protect SocialGem and our users.

3. How We Share Information

We do not share your personal information with third parties except in the following limited circumstances:

  • With Your Consent: For example, when you choose to share a journal entry with another user or publicly via Fediverse integration.
  • With Service Providers: We may share information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., payment processing with Stripe, cloud hosting).
  • For Legal Reasons: We may disclose information if we believe that disclosure is in accordance with, or required by, any applicable law, regulation, legal process, or governmental request.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

We do not sell your personal information to third parties.

4. Data Security

We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. All User Content is encrypted at rest and in transit. Content designated as a "Secret" is protected by End-to-End Encryption, which provides the highest level of data privacy.

5. Your Rights and Choices

You have rights regarding your personal data. You may review, update, or correct your account information at any time by logging into your account. You also have the right to delete your account and all associated data from within the Services. If you delete your account, we will permanently delete your account and all your User Content from our systems.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected].

SocialGem LLC
Registered Agent in Delaware, USA